What do you do when that custom chastity device isn’t just right? Well you send it in and have those little tweeks taken care of so it fits absolutely perfect. Mature Metal is wonderful about talking about what seems to be wrong and will work out any issues with length, ring size and gap adjustment. It’s as simple as sending an email and then if there is a cost (ex. ring sizing is $10) you can request an invoice, pay it and mail your device to MM for adjustment. Be sure include a note in the box explaining what adjustments are needed. Once MM receives your device back it usually takes about a week for the adjustment and then another 2-3 days back in the mail (in the US). Very simple, very quick and stupendous customer service! I couldn’t be happier with William and Mistress MM, they both work so very hard to make sure their customers are extremely happy with their device!
This is the second time we are sending our device back for adjustment. The first time we sent it back we merely had William shorten the length of the tube itself. When we first ordered our device we made the mistake of ordering the tube exactly the length of hubby flaccid. When in reality, you should order at least a half an inch shorter. We chose to go about an inch or so shorter since he’s got length to begin with.
This time we’ve sent the Jail Bird back for other reasons. We were having some issues with the device twisting and think that the gap may not have been as small on top as it should have been or something. Whatever the reason we sent it back to Mature Metal so William could investigate the issue. We also made a few changes since the device would be there. We are having them add the security screw option so that we no longer have to deal with the pad lock jingling our scratching his legs or mine! The other thing we’re adjusting is the base ring. At first cagedmonkey was fine in the 1.75″ ring but for some reason winter and fridged temperatures came along and he could barely pop a testicle through! It was actually becoming painful to get the ring on. So to solve this we have asked that Mature Metal stretch his base ring to 1 7/8″ just to give that little bit more room for his testicles and to allow a little more blood flow from the base of his penis. My hope is that this will ease some of the major discomfort from attempted erections. I mean some discomfort is desirable but pain isn’t all that sexy!
So now that our device has been received by MM we just have to wait. I’m dying to get it back because our back up (the Bird Cage) is really started to show it’s wear. I hate that I’m stuck putting him in it while we’re wait for our Jail Birds return.